Have a question?

Is Game Ready covered by insurance? (For US Patients Only)

If your patient has an approved worker’s compensation claim that has been preauthorized, their insurance should cover the cost of rental. If they are Active Duty Military personnel and we have received authorization for their claim, we will accept assignment, leaving them with no personal responsibility for the claim.


Otherwise, if your patient is insured through a commercial carrier or has a no-fault auto claim, Game Ready® will verify their benefits and eligibility as well as deductibles and co-pays and advise if their insurance is likely to cover the cost of this rental or if it would be in their best interest to pay for Game Ready out-of-pocket at a discounted, cash rate.


If after the verification process it is found to be likely that their insurance will cover the cost of the rental, a deposit is charged to the patient upon delivery of the system and Game Ready will submit the claim to their insurance company on their behalf. If the rental is covered in full, the patient’s deposit will be refunded. If not, they will be billed for the balance of the bill and liable for the patient portion of the claim.


In any case, the ultimate financial responsibility does lie with the patient. Your patients should be aware that the benefit verification process is not a guarantee of payment. In the instance Game Ready is not ultimately covered by the patient’s insurance, we can help them appeal the denial so they can re-submit their claim and seek reimbursement directly from their carrier.


What clinical evidence exists on the efficacy of cold and intermittent pneumatic compression?

A comprehensive compendium of clinical evidence can be found in the Resources Section.


How is Game Ready better than other cold therapy products?

Game Ready features innovative ACCEL® technology that synergistically combines active pneumatic compression and rapidly circulating cold therapy to do more than passively treat symptoms of pain and swelling. ACCEL gives you the therapeutic power to accelerate the body’s natural repair mechanisms by enhancing lymphatic function, encouraging oxygenated blood flow, and stimulating tissue healing.


Most other methods cold therapy applications are either static or have low fluid flow rates. This means the source of the cold therapy develops a warm layer next to the injured area as it cools the skin, minimizing efficacy. Game Ready technology enables deeper, longer-lasting cold therapy.


In addition, most other cold therapy does not offer compression – and if it does, it’s usually static. While static compression is commonly accepted as a useful method for passively mitigating swelling, it does not help the body heal. By contrast, Game Ready’s form of active compression mimics natural muscle contractions to stimulate tissue healing.


Learn more about ACCEL by visiting our Technology Section.


How would Game Ready work with my practice?

Just as Game Ready maintains the highest level of standards for our products, our representatives are dedicated to providing superior service to you, your patients, and practice.


In short, Game Ready works with your office staff however it is most convenient for you. Representatives are available to discuss options for cold and compression therapy with your patients, to dispense the product and provide comprehensive in-service training, to field Game Ready-related calls after hours, and to assist with the medical billing process (see, “Is Game Ready covered by insurance?” above).


We also offer extensive printed and online tools to assure that your patients have everything they need for a smooth rental experience.


Schedule a product in-service for your office and learn more. BACK TO TOP

Are there any physical therapy clinics in my region that offer Game Ready to their patients?

To find physical therapy clinics in your area, please contact Game Ready Customer Service toll-free at 1.888.GameReady (1.888.426.3732) or info@gameready.com.


How can I start prescribing Game Ready?

Contact us to identify a Game Ready representative in your area, and we will arrange an in-service consultation with you and your staff right away. This allows us to understand how we can best support the specific needs and protocols of your practice.


In the unlikely event we do not have a local representative in your area, we have tools and team members to support you and your staff from our corporate headquarters.


Lastly, we are always on the lookout for first-class representatives. If you know of someone in your region that you prefer to work with, we would welcome the introduction.


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Are there any professional sports teams in my area that use Game Ready?

It would be harder to find teams that don’t use Game Ready! Check out our Who’s Using Game Ready lists to learn more.


How can I provide feedback on my experience with your company or product?

We love getting feedback! Please call us toll-free at 1.888.GameReady (1.888.426.3732) or email us at info@gameready.com.