If you have an approved worker’s compensation or no-fault auto claim that has been preauthorized, your insurance should cover the cost of rental. If you are Active Duty Military personnel and we have received authorization for your claim, we will accept assignment, leaving you with no personal responsibility for the claim.
Otherwise, if you are insured through a commercial carrier, Game Ready will verify your benefits and eligibility as well as deductibles and co-pays for you and advise if your insurance is likely to cover the cost of this rental or if it would be in your best interest to pay for Game Ready out-of-pocket at a discounted, cash rate.
If after the verification process it is found to be likely that your insurance will cover the cost of the rental, your will be charged for a deposit upon delivery of the system and Game Ready will submit your claim to your insurance company on your behalf. If the rental is covered in full, your deposit will be refunded. If not, you will be billed for the balance of the bill and liable for the patient portion of the claim.
In any case, the ultimate financial responsibility does lie with you. You should be aware that the benefit verification process is not a guarantee of payment. In the instance Game Ready is not ultimately covered by your insurance, we can help you appeal the denial so you can re-submit your claim and seek reimbursement directly from your carrier.
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For further clarification or more information, we encourage you to call our Medical Billing Department at 1.800.859.8206.